I’ve been in your shoes.
As founder of Character Finance, I've had experience on both sides of the table — in business banking and as the owner of a chocolate import and distribution business with eight staff.
In 2011, just seven years into my banking career, I took the leap from a steady pay cheque to starting my own business.
Through trial, error, and plenty of sleepless nights, I founded and built Heart of Chocolate, selling it for a generous multiple in late 2017.


"The highs are higher. The lows, lower."
It's how I explain to non‑business owners what it really feels like to run a business.
I have been there. Often, it's lonely at the top, and with a business to run and decisions to make, time is precious.
Why I chose finance broking and advisory
Business owners work hard. They deserve a banking solution which is structured to support their growth.
I can review your existing lending to see if you are on the best structure and terms, given your business track record and performance.
Where your bank has said "no" and you want to press ahead, I can work with you to find other lenders and finance solutions.
Should we work together:
I will be your advisor and advocate.
I'll work with your professional advisers, to structure your transaction.
I'll remember the details of your business and explain them to the bank — especially when your relationship manager changes yet again.
I'll approach your lending with intelligence and empathy.
I'll be the go-to finance person that capable businesses deserve
We start with character
At Character Finance, trust is the foundation of how we work. We work best with clients who value integrity and demonstrate sound business judgement.
Your finances don't need to be consistently strong. Most businesses have chapters that need context. What matters is intent, clarity and being upfront so we can present your position accurately to lenders.
Trusted relationships lead to strong outcomes. We work with clients, bankers and advisers who share this approach, and we collaborate with specialist brokers when it strengthens your deal.
A character‑first philosophy won't suit everyone, but it consistently attracts the businesses we believe in and can support with confidence.
If this aligns with how you like to work, let's explore what we can build together.
Reach out on karen@characterfinance.com.au or book in a time, below.
